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Cleveland Answering Service
24/7 Answering & Dispatch Services
An Off-Site Extension of Your Business: CAS's Cleveland Answering Service
Welcome to Cascade Answering Solutions, your trusted Cleveland Answering Service specializing in delivering top-notch communication solutions tailored to meet the unique needs of local businesses in the Cleveland area and beyond. Our team of professional telephone operators is committed to enhancing your business operations, ensuring you never miss a call, whether you're a small local business or a growing corporation. As the go-to Cleveland, OH Answering Service, we go beyond being a mere call center – we are a reliable off-site extension of your business, striving to enhance your customer experience and contribute to your business's success.
In the dynamic business landscape of Ohio, our Cleveland Call Center stands out with its powerful and scalable communication technology, complemented by highly trained operators and live virtual receptionists. Our commitment extends beyond just answering calls; we aim to turn each interaction into an opportunity for your business to thrive.
Experience the excellence of our Answering Service in Cleveland, Ohio, and let Cascade Answering Solutions be the catalyst that elevates your customer interactions to the next level. With a focus on delivering exceptional service, we are dedicated to optimizing your customer service and becoming a seamless part of your business operations. Choose Cascade Answering Solutions for a trusted partner in ensuring your communication needs are met with professionalism and reliability.
No Contracts
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Open 24/7
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U.S. Based
Friendly Operators
Affordable Rates
Our Cleveland Call Center Provides a Range of Flexible and Personalized Call Management Solutions
Our comprehensive suite of services includes professional message-taking, with the flexibility to receive messages through text, email, fax, or our user-friendly online portal. We prioritize efficiency and accuracy, delivering messages promptly to keep you informed and in control. Whether you're in a meeting, out of the office, or simply need a reliable point of contact, our expert team is here to manage your communications with precision and care.
In addition to general message-taking, CAS's Cleveland Answering Service offers specialized on-call paging and dispatching services. We understand that urgent situations require immediate attention, and our team is equipped to handle emergency dispatches with speed and accuracy, ensuring that crucial information reaches the right parties promptly.
We also offer appointment scheduling services. Let us take care of organizing your calendar, managing appointments, and providing timely reminders, allowing you to focus on your core business activities without the hassle of scheduling logistics.
Industries We Serve at Our Cleveland, OH Answering Service
If you don't see your industry listed, that's not a problem! Our virtual receptionists at Cascade Answering Solutions have experience answering calls for a wide variety of businesses. Contact us today to get more information!
Using an Answering Service vs.
Hiring a New Employee
Using an answering service is typically far more affordable than hiring a new employee because it eliminates many costs associated with traditional hiring. When you hire a new employee, you typically have to pay for recruiting and hiring expenses, including advertising, interviewing, background checks, and other administrative costs. You may also need to provide benefits such as health insurance, paid time off, and retirement contributions.
When using an answering service, you pay only for the services provided and do not have to worry about any additional overhead costs. Answering services can also offer more flexibility in terms of coverage and can be customized to meet your specific needs, allowing you to scale up or down as needed. In a nutshell, using an answering service can help you save on staffing costs while still providing quality service to your customers.
Cost Comparison:
In-House Employee
The average wage (before payroll taxes) for a receptionist in Cleveland, Ohio is $15.99 per hour, or $48,575 per year for an employee working 40 hours a week.
* Source:
Answering Service
When using an answering service, you get a TEAM of trained operators for less than $0.45 per hour on average for 24/7 coverage. Depending on call volume, our service can be as low as $0.13 per hour.
If you are looking for a capable answering service in Cleveland, you've come to the right place. We also serve several other cities in Ohio, explore a handful of them in the list provided below.
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Cleveland Zip Codes: 44102, 44103, 44104, 44105, 44106, 44107, 44108, 44109, 44110, 44111, 44112, 44113, 44114, 44115, 44118, 44119, 44120, 44121, 44124, 44125, 44126, 44127, 44128, 44129, 44130, 44134, 44135, 44142, 44144, 44181, 44188, 44190, 44191, 44192, 44193, 44194, 44195, 44197, 44198, 44199
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